Services

Website Support

Our Website Support

It may surprise you that research has shown that over 75% of consumers admit they judge a business’ credibility on their website and 79% would not purchase from a slow loading website. If this makes you want to reconsider your current website, you need to turn to The Data Giant Group.

If your site is out of date, no longer reflects your business accurately or does not work on the latest technology like mobile and tablets you need to look at making some changes. The time may not be right for a totally new site; however you need website maintenance, technical support or minor content updates. It may be that your original developer is no longer supporting your website or maybe their cost for even minor changes is excessive.

The Data Giant Group can provide a cost effective, on-demand website maintenance, hosting or support solution for your organisation. We can help your website to evolve, bringing it up to date and ensuring it is fit for purpose. The professional Data Giant Group team can do everything from tweaks and minor edits to bring your content up to day, right through to major redevelopment.

Let The Online Professionals at The Data Giant Group Give You Peace of Mind!

Your site may require design and content changes, the addition of new pages and features or maybe even front or back end development The Data Giant Group can provide a website support plan just right for you.

You can choose either an hourly plan which allows you to make minor changes on demand without spending more than you need or, for complete peace of mind, you can select a cost saving monthly subscription where all the support aspects of your website from hosting to online and telephone technical support are available whenever you need it.

The Data Giant Group’s highly professional team are specialists in providing website maintenance and updates, they have years of experience in developing and supporting everything from major 24-7 ecommerce solutions to simple websites.

From minor tweaks to major overhauls, The Data Giant Group will provide sound advice and a long-term solution, ensuring you remain online. The Data Giant Group can support almost every website platform including WordPress, Open Cart, Magneto, Code Igniter, Laravel, Bespoke PHP Builds and nearly all major open source web platforms.

How does it work?

The Data Giant Group team will work with your organisation reviewing your current website offering suggestions for changes to technology, content and presentation to ensure it is up to date and working as well as it can do for you.

From here they will agree exactly what you want to have done and agree the time it will take and the total cost. It is as simple as that! The price quoted is the price you pay.
Monthly Website Support Plan

The hourly method is perfect for minor changes and fixes, however your website is your most important shop window. The Data Giant Group can offer a highly cost effective monthly subscription where you can request any additional edits and have access to full telephone and online support.

In addition, The Data Giant Group team will ensure your site is always protected, with the latest security patches and updates to keep you and your data safe, backups and ongoing maintenance. It is the full service, peace of mind option at a highly affordable, flexible monthly cost based on the size of your organisation and your ongoing requirements.

What is Included?

 

Hourly Maintenance

Monthly Support Plan

Ad-hoc website maintenance

Yes  Yes

Regular updates and edits

  Yes

Regular security updates

  Yes

Hosting and Domain Management

  Yes

Regular Website Backups

  Yes

Technical Support (Phone/Skype and Email)

Yes  Yes

Get in touch with The Data Giant Group to find out more and start getting the website support you require. Leave the technology to the experts and be sure that you website will always be up to date, relevant and secure!

get in touch now!

Drop us a message or call us today for a free no obligation quotation!